Thank you for shopping at BFLO Worm Works. We want to ensure your satisfaction with every purchase, so please read our Shipping and Return Policy carefully before making a purchase.
Shipping
Processing Time
Orders are typically processed and shipped within 1-3 business days after payment confirmation.
Shipping Methods
We offer standard and expedited shipping options. Shipping costs and delivery times vary depending on your location and selected shipping method.
Tracking
Once your order is shipped, you will receive a shipping confirmation email with tracking information to monitor the status of your delivery.
International Shipping
We ship to select international destinations. Additional shipping fees and customs duties may apply, which are the responsibility of the customer.
Returns
Eligibility
We accept returns on eligible items within 30 days of delivery. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.
Return Process
To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization and instructions on how to return your item.
Refunds
Once your return is received and inspected, we will process your refund to the original payment method within 5-7 business days. Shipping costs are non-refundable, and return shipping fees may apply unless the return is due to a defective or incorrect item.
Exchanges
If you need to exchange an item for a different size or color, please contact us to arrange for an exchange. Additional shipping fees may apply.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damaged item and packaging. We will replace the item or issue a refund as quickly as possible.
Cancellations
If you need to cancel or modify your order, please contact us within 24 hours of placing your order. Once your order has been processed and shipped, it cannot be canceled or modified.
Contact Us
If you have any questions or concerns about our Shipping and Return Policy, please contact our customer service team at buffalowormworks@gmail.com or 716-249-1222.
By making a purchase on our website, you agree to abide by the terms of our Shipping and Return Policy. We reserve the right to update or modify this policy at any time, so please review it periodically for changes.